We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bathroom Storage Rack With Pull-out Basket Layered Shelves Carbon Steel Under Sink Shelf Seasoning Bottle Kitchen Storage Racks
Item Description:
Name: Undersink pull-out basket/sink storage rack
Material: Carbon steel
Size: S/M
Color: Black/White
Number of floors: 1/2 floors
Usage scenarios: kit
chen, bathroom, cabinets, etc
Usage: storing seasonings, spices, bathing products, etc
Feature:
1. Drawable design: The sliding rail design ensures smooth pulling.
2. Partition storage: Multi layered design, classified storage.
3. Ventilation and breathability: Hollow design, anti-corrosion and rust resistant
4. Strong load-bearing capacity: thickened material, stable and not wobbling
5. Humanization: Elevate guardrails to prevent falling; Adjustable foot pads to adapt to uneven tabletops.
Package:1*sink storage rack
Note:
1. Due to manual measurement, the size may have some errors
2. Color may vary due to different monitors
All correct
Very nice thing I recommend helpful in keeping the cupboards clean
Good as the description.
I have made the purchase more than 7 times, I am still canceled and refunded. Pass the payment perfectly, follow the process delivered by the seller, delivered to the carrier and in all cases 7 times by shipping to consolidation warehouse, rejected by consolidation warehouse, returned to carrier, and after the message appears, we're sorry about shipping problems, you can buy the item again. They close the order and refund within 15 days. I have tried to communicate with the seller and automatically connect with a representative in your language, who only recommends you contact the carrier that is Cainiao. In contact with the carrier Cainiao Mexico, they inform that they cannot give any information since they have not received the parcel. Because it hasn't left China. There is No way to contact the seller directly like other stores. There is also no way to communicate with Chinese Cainiao, the person in charge of the Ali, that parcel and the seller