Deerma Household Meat Grinder

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Q&A question ●What kind of food can be made? 1) Four-leaf S-shaped stainless steel blade: It can be used for whipping garlic, ginger, chili, minced meat, supplementary food, chopped radish, western food seasoning, dish ingredients, barbecue ingredients, fruit puree, ice cubes, etc. 2) Peeling garlic sticks: for peeling garlic, up…

Product Details

Q&A question

●What kind of food can be made?

1) Four-leaf S-shaped stainless steel blade: It can be used for whipping garlic, ginger, chili, minced meat, supplementary food, chopped radish, western food seasoning, dish ingredients, barbecue ingredients, fruit puree, ice cubes, etc.

2) Peeling garlic sticks: for peeling garlic, up to 2 heads of garlic can be peeled.

3) Whisk: It can beat egg whites and cream, up to 4 egg whites.

●How long is the battery life of the wireless meat grinder?

The battery capacity is 2000mAh, and the minced meat endurance is at full capacity, 100g of fresh meat can be whipped for 10 seconds at a time, and the ingredients can be chopped hundreds of times.

●What do the various indicator lights of the wireless meat grinder mean?

1) When charging: The power indicator light flashes in blue.

2) When the power is lacking: the power indicator does not light up.

3) When starting work, the power indicator blue light shows the current power.

4) When the battery is 30% remaining, the power indicator flashes red, and the battery should be charged in time.

5) When fully charged, the power indicator blue light is all on.

●What should I do if there is a stuck knife?

The jamming situation may be due to the following reasons:

1) If the food is too large, please cut the ingredients into 1.5 cubic centimeter-sized chunks, and then put them into the machine to chop them.

2) Place too much food, please pour out part of the food, do not exceed the maximum scale line.

3) The wireless meat grinder JR08 may have insufficient power, please charge it in time.

●How to maintain?

1) After use, all accessories should be cleaned immediately.

2) When cleaning the host, you can wipe it with a soft damp cloth; do not wash it in water or other liquids.

3) Add an appropriate amount of detergent in the clean water, and clean it with a cleaning pad (warm water is better).

Note: The blade is very sharp and cannot be touched directly with your hands. In order to avoid injury, the cleaning water must be very clear so that you can see the blade during the cleaning process.

4) After cleaning, please wipe or dry the parts of this product before re-assembling.

About after-sales service?

1. Without affecting the integrity of the product, there is no reason to return the product within 7 days from the day after the receipt; any quality problem of the machine within 1 year can be repaired free of charge.

(The return shipping cost for 7-day unreasonable returns shall be borne by the customer)

2. The cost of logistics change due to the customer’s own reasons (address, telephone error, rejection, etc.) shall be borne by the customer.

Item Specifics
Use:
Family
Housing Material:
Other
Model Number:
DEM-JR08
Power (W):
Other
Brand Name:
Deerma
Origin:
Mainland China
product Name:
DEM-JR08
Gross weight of goods:
2.0kg
commodity Origin:
mainland China
category:
meat grinder
capacity:
1-1.2L
applicable Number of people:
3-5 people
function:
Adjustable gear, wireless
Cup material:
stainless steel
Control mode:
Button type
Number of cups:
Many cups
Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Top Home Club (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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