Imou Intelligent Robotic Self-empty Vacuum Cleaner

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Product Details

IMOU Robot Self-empty Vacuum Cleaner
Hands-free Cleaning with Auto Dirt Disposal Base
  • Self Emptying:3000ml dust disposal bag and auto dirt disposal base
  • Quick Mapping:Mutichannel sensor with LIDAR navigation
  • Never Miss A Spot:Path calculation powered by smart algorithms
  • Strong Suction:Efficiently clean with 2700pa suction
  • 3in1 System:Includes sweeping, vacuuming and mopping
  • Smooth Moving:Avoids&Crosses obstacles without getting stuck
  • App Control:Customize,schedule and supervise your cleaning
  • Auto-recharge:If the battery gets low it will return to get charged then resume cleaning
Auto Dirt Disposal Master
30-days hands-free cleaning, with a self-empty station where it disposes dust automatically
30-day Hands-free Cleaning
Give you more free time to enjoy life
Lightning-Fast Mapping with LIDAR
The mapping camera spins 6 times per second
and measures the distance to 2,016 different points in the room to build a map
Measuring range:26 feet
Sampling rate:2,016 samples per second
Scanning frequency:6 rotations per second
Accurately Build Cleaning Path
Automatically utilises smart algorithms to create the most efficient paths
Accurate Path Planning
Smart Algorithm creates orderly “S” shape path
Mop and Vacuum All in One
300ml dust bin 250ml water tank
Powerful and Thorough
2700pa suction power to get dirt in seconds with the V-shape brushroll
Automatic Carpet Boost ensures every carpet gets max power
 
Singles Pass, Two Cleans
With electronically controlled water tank,
you can use the app to adjust water usage for each room’s atmosphere
  • Low water usage in the bedroom
  • Medium water usage in the living room
  • High water usage in the kitchen
No More Getting Stuck
With the multichannel sensor system, the robot can effectively avoid obstacles,
and clean your house without getting stuck
Never Miss a Spot
Get across 20mm and glide under all furniture
Full-Automation with App Connectivity
Clean anytime, anywhere with scheduled cleaning plans tailored to each zone, or let it roam free
Full App Control
Zone cleaning, set no-go area and virtural wall
Continuous Cleaning with Smart Charging
Drives back to the charging station for recharge, and then picks back up right where it left off
Disposable Dust Bag
3L for 30 days use No touch of any dust and bacteria
Smart Home Platform
Imou App/Alexa
What’s in the box?
robotic vaccuum cleaner
instruction manual
dust bag
disposable rag
washable cloth
side brush

Professional After-Sales Team
1. Imou has a professional after-sales maintenance team in many countries and sites. We are ready to solve problems such as product use and after-sales maintenance for you.
2. One-to-One professional service. If you have any product questions, you can contact our online customer service and send an email to our mailbox. Our customer service and professional technicians will patiently and carefully answer various questions for you.
3. Long 1-year warranty, free maintenance, and support for returns from overseas warehouses in Poland.
 
Service Hotline
+31 797996036 Nertherlands
+33 176284760 France
+34 910782481 Spain
+35 1210609800 Portugal
+39 03621804109 Italy
 
After-Sales Repair Location
Seoul, Korea
(Please contact the Customer and confirm)
Hungary
(Please contact the Customer and confirm)
Poland
(Budynek “Lisbon” , ul. Salsy 2, 02-823,Warszawa,Poland ATTN:RMA TEAM TEL:+0048 577 269 290)
Russia
(620100, Yekaterinburg, Sibirskiy Trakt Street, 12/3, Floor 3, room 302 Name:Katerina Egi TEL:+7 (985) 221-29-51 )
Netherlands
(RMA Center of Dahua Europe B.VTauber35,2491DB-Gravenhage,the Netherlands TEL: 31 6 34101551)
Mail
imouexpress@imoulife.com
 
Return Service Station In Poland
After our confirmation, if there is non-artificial damage or product quality problem, we will bear the cost of return logistics and after-sales maintenance. Clients can buy with confidence
 

Item Specifics
Brand Name:
IMOU
Origin:
Mainland China
Certification:
CE
Quantity (per Packing Box):
1pcs
Weight(1 device with package):
11kg
Dimensions (1 Packing Box):
40.9*39.7*42.6cm
Voltage (V):
14.4V
Battery Capacity:
3000mAH Lithium-ion
Dust Storage Type:
Dust Box
Dustbin Capacity:
300ml
Intelligent Water Tank Capacity:
250ml
Smart Memory:
Yes
Smart Wet Mopping:
Yes
Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Top Home Club (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://www.tophomeclub.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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