multi-functional medical hospital nursing bed

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Product Details
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Product Details
Product packaging
Certifications
Company Profile

We are a new modern enterprise integrating scientific research, production and sales. Our company specializes in the production of multifunctional home care beds, medical electric hospital beds, medical general hospital beds, and medical crutches. Manufacturer of medical trolley cabinets. The company has successively passed ISO9001 quality system certification, ISO14001 environmental management system certification, ISO45001 occupational health and safety management system certification, ISO13485 medical device quality management system certification, and EU CE certification. With modern production equipment and advanced manufacturing technology, first-class R & D team, high-quality after-sales service personnel, the products have the advantages of good quality, complete variety, low price, strong practicability, and sound after-sales network, and have established a good reputation among customers. At the same time, it has accumulated a large number of domestic and foreign customer resources, including hospitals. Nursing homes, medical schools, etc. Based on the three basic principles of customer satisfaction: “satisfaction with product quality, satisfaction with advanced technology, and satisfaction with after-sales service”, the company continuously strengthens the comprehensive competitiveness within the company. “Customer first” is the consistent purpose of the company. Garden Medical is willing to cooperate with you Hand in hand, create brilliant.
FAQ
1. What about the price level?

We are confident that our prices are competitive compared with those at the same quality level,since we have stayed in this filed more than 20 years. And we always adhere to the principle of provide top quality products with competitive prices. We have already established our good fame in many countries, especially in Africa, Middle East, European, Asia
and South American through year after year efforts.
2. Why we find some prices are very high compared with some other supplier,and from the picture or it’s model number, all looks the same?
As China is still a developing country, there are only a few products with patent rights, and copy products I spread very fast in the market. Of course, the prices of those copy products with cheap material and less quality control are relatively cheaper.
3. What is time of delivery?
Since our products are produced according to each specific order, the delivery period will be 15 days after confirmation of order. If it is small or sample order, please do check with us about whether we have ready goods in stock to make delivery as soon as possible.
4. What about qualityassurance?
We offer one year warranty period beginning from the time of shipment for medical equipment, Per minor problems, we can provide free spare parts for replacements, Per serious problems, we can make replacement of free charge.
5. What is payment terms?
T/T, Credit Card, L/C, Western Union, PayPal, MoneyGram.
Item Specifics
DIY Supplies:
ELECTRICAL
Origin:
Mainland China
Certification:
CE
Shipping & Payment

SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Top Home Club (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Why Buy From Us

A few reasons why buy from us:

SAFE SHOPPING

We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.

FREE SHIPPING

Enjoy flexible international shipping services that currently operate in over 200 countries across the world.

FREE RETURNS

It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.

NEW ARRIVALS

Brand new products are available on a regular basis.

PRICE PROMISE

We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.

EXCELLENT CUSTOMER SERVICE

Knowledgeable and professional support team is always happy to help you.

EASY TRACKING

Check your order status online. As easy as that!

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