QILEJIA Lighting: Bring Your Home Happiness
Warranty: 2 years
A letter to buyer from our shop: 1.Please make sure your address and full name correctly so that can receive the goods in time; 2. All items will be shipped out in 2-7days once the order’s payment had been confrimed, the earlier you pay, the sooner you will get the item. 3. Online free shipping price only includes the product cost and the courier free. not include any tax or custom clearance fee that may be levied in customer’s country. We will try our best to help you to get the goods, but we are not responsible for this. 4. If you have any queries with our items or services,please feel free to contact us first, thanks! Shipment 1. .We mainly provide China air mail post for shipping method and Some more suitable choice by post. 2. Any import charges are the buyer’s responsibility. We will not take any responsibility. 3. Please check the Shipping & Handling Fee before purchase. Please make sure your address is the correct shipping address. We will not hold responsible for lost, damaged, or stolen mail. Please pay for insurance to avoid these situations. Saturday, Sunday & Public Holidays is not available for shipping. After-sale service 1. When you received the parcel, please open and check it before signing. Do not sign if the items are broken and ask the delivery company to make a “damage certificates”. Otherwise, we will not provide any warranty and refund, thanks for understanding! 2. Dear Friends, if you have any questions or comments about our products or policies, please do not hesitate to contact us via order message or leave us a email adress. we will respond you within 24 hours. Feedback 1. Your satisfaction and positive feedback is extremely important to us, please leave a good feedback to us if you are satisfied with our items and service. 2. Customer satisfaction is the most important return for us. If you have any questions, please let us help you to solve it. We understand your feeling and will try our best to solve your problem. 3. We aim to provide Top Level Customer Service. We greatly appreciate your 5-STAR POSITIVE feedback and please do NOT leave negative feedback without asking for helping.