SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Top Home Club (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Berenda Seat was blocked and I bought it, but I solved it at a time with 1 atmosphere. I don't dare to try harder because the pressure is strong.
Short track Hwang Dae-heon (Gangwon-do Office) and Park Ji-won (Seoul City Hall) were divided over the Taegeuk Mark. Hwang Dae-heon is the second round of the short track national team in the 2024-2025 season held at the ice rink in Mock-dong, Yangcheon-gu, Seoul on the 12th in the second group of the men's 1000m quarter-finals, they failed to advance to the semi-finals, passing to fourth place with a record of 1 minute 26 seconds 217..
I used it in the shop. I'll use it well.
Trash news agency SK access to no
Well received.
It's cost-money crazy.
The novelty machine bought cheaper than domestic
Shipping is fast and cost-free.
All the components arrived well. It's pressure. Arriving early, I hope the drain is well drilled.
Shipping is faster than you think, and it's worth the price. Good shipping is faster than you think, good shipping. Faster than you think and it's worth the price. Good shipping faster than you think, good shipping. It is faster and more expensive than good delivery, and it is faster than you think, good delivery. Fast and good for Price. Good shipping faster than you think, good for price
Well arrived.
It's a little hard to match the toilet. If you don't fit well, you'll bounce... If you're just careful about that... The performance is good.
Most of the products are good for the price.
Products, shipping are all satisfied.
The test results work very well.
I didn't have any blockage yet, so I couldn't test it exactly, but I just shot it into the sink and it was very hard.. I am satisfied. I'm worried about whether it will penetrate well in the event of a real situation ................
Among the purchases made by Ali so far Oh, bang.👍👍👍 Bang in one room ~ It's cool ~ ~ The genus is again ~ Gangpudang Chungang ~ ~
The shipment is a little late.
I think I did a good job on the cheap.
The box was in bad condition, so I thought the product would be bad. Fortunately, there is no problem with the product. It is before use, but it works properly.
I pumped it up and pressed it, and it's good. It's not a thing I use often, but I bought it cheap and well.
It is one of the cost-effective products sold by Ali. It is quite good for home use It is also not a big problem for women to use. It's cool because it's pierced in one room. However, if you do not succeed in one room, there will be a grim case.
I haven't used it, but the pressure is strong.
It's one room. Surprised by the price, surprised by the performance, and the packaging is also good
I like the cost of money.